BRAND

Why Sommer?

‘Sommer’ is a Danish word that essentially means ‘Summer’ . The significance of ‘Sommer’ to us is because the conceptualization of our brand materialized one summer while our founders were in Copenhagen, Denmark.

Why warm.happy.inlove?

The summer spent in Copenhagen experiencing the warmth within their spaces, the happiness that their clean & functional designs brought, made us fall inlove! Our ambition is to spread this feeling of being wam.happy.inlove through our designs in each space.

How do I share my love for Sommer Home?

You could go to the customer love section on our website to share your comments and feedback or email us at info@sommerhome.com. Do remember to tag us in your photos with your Sommer Home products on social media!

PRODUCTS

What fabric do we use?

We use 100% organic cotton as our utmost concern is your baby’s well being and respect for the environment.

Why choose organic cotton?

Organic cotton is grown in an environment where no pesticides, chemical fertilizers, or herbicides have been used for a minimum of three years. These fabrics are hypoallergenic in nature and the products made with organic cotton are therefore unlikely to cause adverse allergic reactions with your baby’s skin.

How to increase the longevity of the product?

Do not use any kind of powerful detergents since they can affect the life of the product and also your baby’s skin.

Why do we use Azo free dyes?

Printing with azo dyes release chemicals known as aromatic amines which can easily rub off on the skin, some of which can even cause cancer. All the printing on our fabrics is with azo-free dyes since we believe in the best for our kids and also worry about their health.

Is variation in the print a manufacturing defect?

Not entirely! Slight amounts of variations and imperfections are unavoidable because our products are handmade but isn’t that the beauty of everything handmade ☺

What should I not do with my tent?

Do not lift the entire tent with help of only the top rod once assembled. It is also not safe for kids to hang or climb on it.

What is the material of the tent sticks?

The tent sticks are made of sustainable wood which means that it is an organic product with no harmful chemicals. Since the frame is genuine mango wood, it is susceptible to certain level of variations in colour and might have tendencies to expand or contract due to change in weather.

Can I pitch the tent outdoor as well?

Yes, you certainly can!

ORDERS

How can I get in touch for bulk orders?

Please email us at info@sommerhome.com for inquiries on bulk orders.

Can I change/cancel my order?

This would depend on the policies of the marketplace you have ordered from. Please visit their website and check their policy section.

SHIPPING

Is there an additional shipping charge?

No, we take care of your shipping! How cool is that☺

How long will my order take to reach me?

We normally take about 7-8 days to ship any order.

RETURNS

What is the return policy?

We make sure that the entire quality control process is taken care of before the product is shipped to you. Hence, we only offer a return or replacement incase the product has a manufacturing defect or you received a wrong product or in wrong condition.
In case of a return, please make sure the product is unused and the tag is intact. Please inform us of a return within two days of when it was delivered to you and return it within a week, post which it will be ineligible for return.

How do I return the product?

Get in touch with the marketplace from where you have bought your Sommer Home product and they will do the needful.

 

If you still have questions, please email us at info@sommerhome.com and we will be happy to help.